Returns
Returns
If you are not completely satisfied for any reason, you can return an item within 30 days of receipt for a refund of the merchandise purchase price, less a 15% restocking fee. Please contact us for an RMA (return merchandise authorization) and return shipping address information. Unauthorized returns will not be credited. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the custom. Custom-made items may not be returned.
Please follow these easy steps to return your unused item for return or exchange.
- Call 908-236-0277 and speak with one of our Customer Service professionals. They will provide you with a shipping address to return the product.
- Box up your merchandise in the original packaging if you have it. The goods should be well-packed so that we receive them in good condition. Please include a copy of your invoice or your contact information in the box. Send it back to us, postage paid.
- Please allow a minimum of 21 days for us to receive and process your return.
- We will credit or refund the value of the merchandise total and any taxes you were charged (excluding delivery and handling charges).